Hi Thomas, we regret your most recent visit with us was not up to the standards we strive for. Please contact Tom Hernley at (517) 272-6590 when you have an opportunity, and we will be more than happy to try and turn your experience around.
David S at Shaheen Chevrolet was fantastic! He answered all my questions, programmed my phone, apple play and showed me how to program my garage door when I got home. He even called the next day to ensure I was still happy with my purchase. :)
I was completely satisfied with dealership and the sales team during my recent purchase of my new Silverado. I had the pleasure of working with a great salesman, Lenny Enzo, New Car sales Manager, Jeff Cords and they made the purchase smooth and comfortable. During my time at the dealership the Owner, Mr Shaheen took the time to introduce himself and inquired how things were going. I will highly recommend this dealership to anyone interested in purchasing a new vehicle. Thanks Shaheen Team for your hospitality....
Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shaheen Chevrolet. We're happy to hear you had such a great experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
David, thank you so much for the positive review! We strive for fast efficient service with all of our customers and we're happy that your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!
Ronald, thank you so much for the positive review! We do our best to provide quick and efficient service for all our customers. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hello Michael, thank you; we appreciate your feedback! We're glad your experience with us was up to our standards. If you have any further questions, please don't hesitate to reach out!
Jeanette, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Tom Hernley, (517) 272-6590
Car sat all day with no answer as to what was wrong. The next day i had to keep calling to check on any progress made.i finally got a call saying it was finally looked at. 5 hours later i had to call again before you closed and he said the car was done. It would have been nice to receive a call telling me that instead of me calling numerous times.
Hi William, thank you for taking the time to leave us your honest feedback. We regret that this was your experience with us, as it is far below the standards that we set for ourselves. Please contact Tom Hernley at (517) 272-6590 when you have an opportunity, and we will be more than happy to try and turn your experience around.
my onstart report says i need a cabin filter the techs never ask me or said anything about it, i am having issue witht the tire pressure readings and so now they are all over filled and rock hard this is not the cure i thought ,
James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Tom Hernley, at (517) 272-6590 when you have a chance. We look forward to hearing from you.
Charles, we are very happy we could provide you with a positive experience! We are glad Ted was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Elton Ables (New Car Manager) at (517) 272-6551
Not the best experience I have had, but definitely not the worst either. I had to contact the dealership twice for information that I should've been given when I was there, in order to obtain insurance. The sales person didn't get all the necessary paperwork from me while I was there with it, so after being contacted to fix their mistake, I have to get that information back to them. The sale went down one week after I made my last lease payment, my mistake for thinking I would get a partial refund or credit on those three weeks I paid for, but nope, lost it. I paid for a trailer hitch, and that's all I got, a trailer hitch, no electric hook up. More than likely I'll go elsewhere next time.