The car has less than 40,000 miles and has had countless issues. This time the side sensor, axle seal leak and oil pan leak. Took the time to swap cars with daughter at college. Took two days to get it fixed. Got back to college apartment and look up at the windshield and wouldn’t you know the sticker said the next oil change is due February 2018 which is exactly the time the car was at the dealership. Wouldn’t it have been customer service to check and see if that was due before we picked up the car and swapped cars back at college. Now it is yet another trip back to the dealership to perform work they could have done when they had the car for two full days. Completely unsatisfied and do not look forward to going to the dealership for any reason.
Steven, we are deeply disappointed to hear our team did not communicate that the vehicle was due for an oil change and that you do not look forward to visiting our dealership for any reason. We'd like the opportunity to speak with you further. Please reach out to our Service Manager, Tom Hernley, at (517) 272-6590 at your earliest convenience to discuss how we can turn your experience into a positive one.