I was greeted immediately as I approached the overhead door, and motioned to enter. I was then greeted by a technician holding a clipboard, asking how he could help me. We discussed the reason of my visit and he showed me where the waiting room was located, and told it would be about 30 minutes for the service. I was visited in person by another technician to say my car was ready. When I got to the car, they were just finishing up with a vacuum in the front seat. I headed out the rear doors and stopped as directed and was shown how to reset the tire pressure report that goes to my dash. Got a free car wash and was finished until next time I need an oil change. This team is awesome.
Knowledge and efficient mechanics. Jonathan, service check-in guy, excellent service with knowledge, detailed and understandable explanation, organized, polite and respectful with words and actions! The service department, with people like Jonathan and our mechanic is the reason we purchased my car at Shaheen!
I went in for an oil change and tire rotation. They discovered my alignment was off, set up an appointment for me the following day that fit into my schedule and were ready for me when I arrived the following day. The issue was corrected and I was in and out of there in 40 minutes.