I came in for an oil change and tire rotation. The oil change was fine. The tire rotation however did not go well. I was sitting in the waiting room when one of the technicians came in and said you need new tires. My tires are less than a year old and are rated for 60,000 miles and have less than 20,000 miles on them. The technician then told me they wouldn't do a tire rotation because it wasn't worth it according to him. Today I took my vehicle to the place I bought my tires. They informed me that my tires were in great shape and did not need to be replaced, but did need to be rotated. I feel as though your technician was very pushy about me getting new tires that I did not need and I will not be returning for further services.
Joseph, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Tom Hernley at (517) 272-6590 when you have a chance. Thank you, and we look forward to hearing from you.